How we collect, use, and protect your personal information when you shop with us.
Effective date: 1 June 2026 · Last updated: 1 June 2026
This Privacy Policy applies to Hijab Quarters, a brand operated by KAMARIAHTAJUDDIN ENTERPRISE (SSM Registration No. SA0487579-W), a sole proprietorship registered under the Companies Commission of Malaysia. Our website is https://hijabquarters.my.
When you place an order with us, we collect the following information:
Order information — your full name, phone number, email address (if provided), delivery address, items ordered, and payment method.
Payment information — if you pay online via HitPay, your payment is processed directly by HitPay. We do not store your card details, bank account numbers, or any payment credentials on our systems.
Communication data — messages you send us via WhatsApp or email, including any photos or queries related to your order.
Browsing data — basic analytics such as pages visited and session information, collected via Google Analytics and Facebook Pixel to help us understand how customers use our site.
We use your personal information solely to:
· Process and fulfil your orders, including packing and shipping
· Contact you via WhatsApp or email about your order status, tracking, or any issues
· Send your order confirmation and delivery updates
· Respond to your enquiries and provide customer support
· Improve our website and product offerings based on aggregate analytics
· Comply with applicable Malaysian laws and regulations
We do not use your personal information for automated decision-making or profiling. We do not sell, rent, or trade your personal data to any third parties.
Your information may be shared with trusted third parties only where necessary to fulfil your order or operate our business:
HitPay — our payment gateway, which processes online payments securely. HitPay is PCI-DSS compliant. Their privacy policy is available at hit-pay.com/privacy-policy.
Courier/delivery partners — your name and delivery address are shared with our courier provider to complete your delivery.
Google & Meta (Facebook) — anonymised browsing data is shared with Google Analytics and Facebook Pixel for website analytics and advertising measurement. No personally identifiable information is shared with these platforms through these tools.
Firebase (Google) — our website uses Google Firebase to store order data securely in the cloud. Firebase servers are operated by Google and comply with international data protection standards.
We retain your order information for a minimum of 7 years as required under Malaysian tax and business regulations. WhatsApp communications are retained in accordance with WhatsApp's own data retention policies. You may request deletion of your personal data at any time by contacting us — we will remove your information unless we are legally required to retain it.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the right to access, correct, or request deletion of your personal data held by us. You also have the right to withdraw consent to the processing of your personal data at any time.
To exercise any of these rights, please contact us via email or WhatsApp. We will respond to your request within 14 business days.
Our website uses cookies and similar technologies to improve your browsing experience and to measure site performance. This includes cookies from Google Analytics and Facebook Pixel. These cookies collect anonymised data about how visitors interact with our website. You can disable cookies in your browser settings, though some features of the site may not function as intended.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The effective date at the top of this page will be updated accordingly. We encourage you to review this page periodically.
If you have any questions about this Privacy Policy or how we handle your personal data, please get in touch.
Email
hijabquarters@gmail.com
WhatsApp
+60 17-620 4383